All volunteers identify as lesbian, gay, or bisexual, so you know that the person answering the telephone will have an understanding of your situation. Our volunteers won't judge you or tell you what to do; they will though provide suitable support, offer appropriate information, and discuss relevant options.

The helpline operates from 10am to 11pm, seven days a week, 52 weeks a year. Our helpline number is 020 7837 7324, the recruitment hotline for volunteers is 020 7837 7606, and our text phone number is 020 7689 8501.