Calm words
when you need
them most
Providing free & confidential support & information to lesbian, gay, bisexual & transgendered communities throughout the UK
HELPLINE 0300 330 0630 (DAILY 10AM - 11PM)
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LLGS HELPLINE

The London Lesbian & Gay Switchboard award-winning helpline is open between 10am and 11pm every day of the week, 365 days a year.
Our helpline number is:

0300 330 0630

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INSTANT MESSAGING

It's a place to talk about things that may be difficult to talk about anywhere else....a place to find non-judgemental support and help.
It's confidential, secure and a way of reaching out for help, perhaps when you don't know where else to turn.
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LLGS EMAIL SUPPORT

You can email LLGS at any time. Its a confidential space for you to talk about anything you like.
You can tell us about your situation, ask for information such as a local support group or ask about safer sex or sexual health.
You may simply just want to share your thoughts with us.
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LLGS DATABASE

The Turing Network database is a community driven directory for LGBT life.
Search over 3000 entries for a support group, LGBT organisation, social group or a bar in your area.
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Email Support

You can email LLGS any time of the day or night at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please only use this email for support. For all other enquiries you can contact us here.Fotolia_30237431_XS

How long does it take to reply to an email?

You will get an initial acknowledgement to your email and it will then be followed up by a response from a real person within 5 days - often much quicker. If you need immediate support you can always call the helpline on 0300 330 0630 10am to 11pm 7 days a week.

Can I send an anonymous email?

If you want to receive a response we obviously need your email address to reply to you but you can make it more anonymous by opening a free email account with Gmail, hotmail or yahoo just for writing to us.

Will my email be always answered by the same person?

No. Emails will be answered by a member of the team in the order in which they arrive so we cannot guarantee that the same person with always respond to you.

Is it a private service?

In the same way that calls to the helpline are strictly confidential so is our Chat and Email Service. Your email address will not be shared with anyone else and we will only use it to respond to emails you send to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it