|London Lesbian and Gay Switchboard||
How long does it take to reply to an email?
You will get an initial acknowledgement to your email and it will then be followed up by a response from a real person within 5 days - often much quicker. If you need immediate support you can always call the helpline on 0300 330 0630 10am to 11pm 7 days a week.
Can I send an anonymous email?
If you want to receive a response we obviously need your email address to reply to you but you can make it more anonymous by opening a free email account with Gmail, hotmail or yahoo just for writing to us.
Will my email be always answered by the same person?
No. Emails will be answered by a member of the team in the order in which they arrive so we cannot guarantee that the same person with always respond to you.
Is it a private service?